Here are six ways that we found across the therapists that we work with that improve patient compliance and reduce cancellation rate.

1. Have a standardized format for evals.
2. Schedule the full plan of care – all visits – during the first eval.
3. Test, treat, and re-test at every visit.
4. Explain the three phases of healing.
5. Send an appointment reminder the day before the visit.
6. Have everyone ask “When do we see you next?”